Volkswagen India has introduced the graduation of gross sales of its vehicles on-line within the nation. The announcement comes within the wake of the continued Coronavirus pandemic that is compelled automakers to briefly shut operations. The transfer goals to encourage customers to shift their automotive shopping for expertise on-line as dealerships stay closed amidst the nationwide lockdown. Volkswagen says the entire course of for buying a automobile may be performed nearly, proper up until the handover course of. This contains the shopper displaying curiosity, conversations with the gross sales guide and planning funds.
Commenting on the initiative, Steffen Knapp, Director, Volkswagen Passenger Cars India mentioned, “At Volkswagen, digitalization has been the core principle of our strategies. With the launch of our simple, secure and user-friendly online retail platform, we are pushing the boundaries of end-to-end retail sales and strengthening our commitment to customers. We aim to provide our customers the flexibility in choosing their preferred Volkswagen product through a contactless channel.”
In an announcement, Volkswagen mentioned that it has built-in 137 gross sales and 116 service touchpoints within the on-line gross sales course of, thereby enabling prospects to decide on their most well-liked dealership whereas reserving on-line. The automotive or service may be booked by way of Volkswagen India’s web site. For buying a automotive, prospects can collect details about the mannequin’s options, technical specs, pricing and extra. For service merchandise, prospects want fill of their private particulars and necessities on-line for the service group to ship the request in the popular time slot. Buyers can even avail pick-up and drop facility for the automobile to the workshop and again. Moreover, the entire transaction may be paid for on-line and is authenticated by way of an OTP technology by the popular dealership.
All Volkswagen services throughout the community and the autos can be sanitised regularly for the protection of the workers and prospects. With the lockdown is predicted to be lifted in a number of elements of the nation publish May 3, 2020, Volkswagen can anticipate work resuming to normalcy is a few places. The firm can also be within the strategy of commencing deliveries for the Volkswagen Tiguan AllHouse, T-Roc and the BS6 variations of the Polo and the Vento. The automaker additionally plans so as to add 10 extra retailers to its dealership energy by the year-end.